A bus driver admitted hurling an astonishing tirade of four-letter words at an OAP passenger - but denied calling him old.I think the bus company should rethink its customer service training...
Passenger John Bustin asked driver Juan Jose Zepeda if his bus went from Victoria Place, Bright-lingsea, to Colchester.
The pensioner was stunned when dad-of-four Zepeda replied, “Are you f****** blind?”, a court heard.
Mr Bustin asked him to repeat what he had said, but the driver then swore again, said Lucy Miller, prosecuting.
Zepeda stood up clenching his fists in anger, the court heard.
But the punchline is in the last part of the report:
Zepeda still drives the route for the same bus company...Huh..?
So, you can direct a tirade of abuse at a customer (witnessed by passengers), go to court for it and be found guilty and fined, and keep your job? But if you back the wrong politcal party, even though there's no actual evidence that you've ever treated any customer poorly, you can be sacked?