...you can punch someone
over the phone now!
Staff are facing unprecedented assaults, abuse and aggression by patients, with surgeries struggling to cope with “unmanageable levels of demand” after years of failure to recruit or retain sufficient numbers of family doctors.
It's not entirely the failure of recruitment, is it, though...it's the failure of doctors during the two years of lockdown to treat their patients as people, and not walking disease vectors to be avoided at all costs!
Security measures such as CCTV, panic buttons and screens at reception are now increasingly being rolled out across GP surgeries, the Guardian has learned, with senior medics claiming ministers perpetuate a myth that services are “closed”.
Wait, what? Make up your minds - why are patients flocking to surgeries they believe are closed to kick Dr Findlay in the nuts?
Richard Van Mellaerts, a GP in Kingston upon Thames and an executive officer for the BMA’s GP committee, said... “Some sections of the media have driven a view that general practice was closed during the pandemic, which is of course the opposite of the truth. Unfortunately, that opinion has been adopted by some people, and that’s been a driver for some of the aggression. That’s not been adequately quashed by the government, which could have taken the opportunity to be more supportive of general practice.”
Technically, they weren't completely closed, no, but boy, did the majority of them make it absolutely as difficult as possible to get seen.
Insisting, like my surgery, on no walk-ins, keeping the door closed and insisting patients rang the bell to be seen (when one of the lard-arse receptionists could bother to stop chatting away to her chum in the next seat and waddle over to open the door a crack to a freezing pensioner who'd been standing there for 10 minutes).
And yes, Dickie old chum, I witnessed this first hand!
Richard Vautrey, a GP in Leeds and former chair of the BMA’s GP committee, said the officially recorded crimes of violence were only “the tip of a much, much bigger iceberg” of the incidents occurring in general practice. Staff are now facing “often daily abuse”, he said.
I'm not in the
least surprised. I'm not the type to physically assault someone, but point out in print how much I despise the lazy, cowardly, uncaring GPs at my local surgery, and how I wouldn't micturate on them if they were on fire?
Yup, that I can do! So there's another 'incident' for your stats...