Managing director of the minicab firm Richard Harley said: “We were more than helpful to the lady and we weren’t rude.How can you be in the minicab business and not know the law regarding guide dogs. It's not like it's a recent law, either.
“We didn’t have a car at that moment in time.
“Our drivers are self-employed, some take dogs and the one car we were able to offer was from someone who did not take a dog.
“They are not obliged to take anybody.
“We did not refuse to take her or the impaired person.
“This particular driver did not take dogs.”
Looks like someone else will be receiving a large fine in the future!