Trapped train passengers were furious after a train pulled into the wrong platform with no exit but across the train tracks.
The late night c2c line from London Fenchurch Street to Shoebury arrived at platform one of Chalkwell station, where passengers were stuck due to refurbishment work taking place on the footbridge.
The exit on the platform was also locked, leaving passengers feeling they had no choice but to cross the railway line to the other side.Well, that's an 'Ooops!' moment and no mistake. And even c2c know this isn't something they can brush off.
Following the incident, c2c confirmed it will be investigating to ensure it does not happen again.
The rail provider accepted full responsibility for the error.Well, it's not like it could really avoid it, is it?