At the start of March, people living in Great and Little Eversden – and possibly two other nearby villages – only a few miles from Cambridge, noticed their post had stopped arriving.
When they asked Royal Mail for an explanation, they were originally told there were no problems.
"Who are you gonna believe, me or your empty mail slot?"
It seems that after a reorganisation of rounds out of the Cambridge depot, the reliable postwoman who had served their area for years was moved to a new round. Other staff took over, and at that point the deliveries all but dried up. The company has apparently told villagers that an undisclosed amount of post was discovered in a Royal Mail van after an employee had “withheld mail from delivery”, and that this member of staff had been dismissed.
Not the first time this has happened, so wouldn't you think there'd be some sort of oversight?
“All the way through this, Royal Mail has been deliberately opaque,” said Susan Tacq, a retired academic, who is one of those trying to find out what has happened to their missing post. The loss of nearly three weeks’ mail to about 330 households, thousands of items, cannot all have been ‘mislaid in the network’. If they were, then Royal Mail is in even worse straits than this episode suggests. The company has said it won’t investigate – but why not?” she asks.
Why not indeed? Are they worried what they might find if they did?
Royal Mail sent Guardian Money a statement that did not appear to address some of the aspects of this curious saga, and which – contrary to what the villagers are saying – seemed to suggest that the matter had all been resolved.
“Anyone who has concerns over the delivery of their mail should contact the Royal Mail customer service team on 03457 740 740 or via the Royal Mail website www.royalmail.com.”
Just don't drop them a letter, OK?
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