A disabled woman had to call an ambulance from a hospital car park when staff refused to help her 200 yards into the building.Wha..?
She was rushed to A&E by her partner Nick Ault, 34, suffering from excruciating back pains but when the couple asked hospital staff to help her inside they were told to dial 999.I bet the paramedics were amused...not!
The couple from Shoeburyness in Essex had to wait in the hospital car park until paramedics arrived to help them into Southend Hospital.
Dr Caroline Howard, clinical director of A&E at Southend Hospital said staff on reception were not trained in helping patients.In other words: 'Not my job, mate, innit?'
She added: 'This is standard procedure. Our staff are not trained in pre-hospital care, that is what the ambulance service specialise in.'
'Additionally we have a set ratio of nursing staff in our A&E department and if any staff leave the department, it leaves us short to care for patients we have in our care.'And, if you leave them writhing in agony in the car park, you'll have more time for coffee and biscuits at the nurses station, won't you?
Via National Death Service.