Anna Landre, a wheelchair user, was set to travel from London's Liverpool Street station on May 18.
Arriving 'several minutes before' her train was due to depart, the 25-year-old said that she had enquired with members of staff about a ramp, vital in order for her to be able to board the train.
I’m not a wheelchair user, nor do I know anyone who is, and even I am fully aware that these things have to be booked in advance.
However, Ms Landre, who lives with spinal muscular atrophy, a rare genetic disease, was immediately informed that was deemed to be of 'lower priority' than other passengers who had pre-booked a form of assistance.
Describing the interaction as 'very abled-mansplaining', Ms Landre took to X to outline the stressful ordeal, adding: 'I firmly but politely told him that I know the law and did not need a lecture.
I think we can all imagine how that conversation diatribe went, can’t we, Reader?
'He continued on and I repeated myself and said I was just looking to the next train since they'd failed to bring the ramp for the original one.'
To Ms Landre's dismay, the member of staff then outright refused to assist her any further, branding her as 'rude'.
Then, after speaking with another, she presumed to be more senior staff member, the American activist was told that, given accusations of her 'rude' nature, she would be denied ramp assistance by 'any' staff member in the station.
So she’s American, and doesn’t know our customs? Should she get a break?
Ms Landre, who moved to the UK three years ago …
That’s a ‘NO’ then!
…after studying in Washington DC, was banned from boarding any trains from Liverpool Street Station and eventually forced to return home.
Firmly denying any allegations of rudeness, Ms Landre added: 'I believe this able bodied man did not enjoy a young disabled woman speaking assertively back to him in the same tone he was using.
'And regardless, "rudeness" is not the standard for denial of ramp assistance. Abusiveness is, and I was certainly not that.'
Well, the railway staff in question may have a different view, so maybe we should get their side, eh?