Debbie Goad has been reliant on Rooney, her Labrador cross retriever, since her sight worsened last year.Goodness gracious me, who doesn’t understand that it’s not legal to turn away an assistance dog?
The 46-year-old who lives in Coutts Avenue, Chessington, went into Pound Value on Tolworth Broadway to buy a frying pan on Friday, March 25.
But when she walked in she was approached by three separate members of staff who each asked her to leave citing a no dogs policy.
Manager Afshan Niawaz said it was a misunderstanding.Riiiiiight….
She said: “We have got a no dogs policy but if someone is blind we need to understand this of course.Well, it’s nice that you claim you will ‘let them in in the future’, but that’s not the point, is it?
“I do apologise and I’m sorry. I will definitely let them in in the future. I have served a customer who was blind and I let him in and I helped him myself.
“I feel really bad. If I can see her in the future I will apologise.”
It’s about time that this sort of thing attracted huge fines.