A chief constable has apologised personally to two student nurses who had to wait four hours for help after a gang of intruders threatened to rape them.And the reason for the delay?
Flatmates Amy Overend, 19, and Melissa Cooper, 22, barricaded themselves in their rooms and rang 999 when four men sneaked into their hospital accommodation shouting abuse.
Well, as they’d locked the door, they were perfectly safe. Weren’t they?
But when they called again after an hour they were told they were classed as a ' secondary emergency' because they were behind locked doors.An example of a ‘secondary emergency’ is displayed above...
Miss Overend then called her father, an ex-magistrate, who repeatedly called the control room to demand that someone was sent round.Well, it’s nice for Miss Overrend that she happened to have a father who knew the system and wasn’t prepared to take ‘no’ for an answer.
Cambridgeshire Chief Constable Julie Spence said the force's response fell 'well below' the standards expected. She added that the fact that it was dealing with a high volume of calls at the time was 'no excuse for the poor handling of the incident'.At least that’s a non-weaselling apology. Let’s hope some heads roll.
But let’s not crown Julie Spence as top cop just yet:
A police force is spending £82,000 on a self-help guru to encourage their officers to stop moaning.That’ll come in useful today then…
Cambridgeshire police has hired motivational speaker Paul McGee to teach staff how to be more positive and stop dwelling on setbacks.