Trapped train passengers were furious after a train pulled into the wrong platform with no exit but across the train tracks.
The late night c2c line from London Fenchurch Street to Shoebury arrived at platform one of Chalkwell station, where passengers were stuck due to refurbishment work taking place on the footbridge.
The exit on the platform was also locked, leaving passengers feeling they had no choice but to cross the railway line to the other side.
Well, that's an 'Ooops!' moment and no mistake. And even c2c know this isn't something they can brush off.
Following the incident, c2c confirmed it will be investigating to ensure it does not happen again.
The rail provider accepted full responsibility for the error.
Well, it's not like it could really avoid it, is it?
5 comments:
Wonder who actually redirected the train, assuming it wasn’t the driver? Second question - what ethnicity would that person have been?
Looks like a cock up on the part of the signaller. It happens. We all make mistakes. A conversation between the train crew and the signaller to ensure the line is blocked while the passengers are all safely across to the other side and the problem is solved. A minor inconvenience. I don't doubt that there will be a conversation betwixt the signaller and his local operations manager will ensue.
Is that a third rail or an over head power line? If the former they'd have to cut power as well as blocking the line.
c2c is all over head
"Wonder who actually redirected the train..."
As Longrider's experience gives us, the signaller.
" I don't doubt that there will be a conversation betwixt the signaller and his local operations manager will ensue."
One without coffee. ;)
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