Trident said it operated a partnered approach with residents in the area while supporting its vulnerable guests.
In response to the claims, Trident said: “As an essential service, our frontline commissioned Homeless Services are currently working with people who quite often have complex needs.
"Whilst we aim to support those most vulnerable in Birmingham and the wider Midlands area, we also aim to work in collaboration and participation with people who reside around Washington Court so a partnered approach can take place.
"This way we can ensure we all work together in providing the much-needed help and support to people most in need in our society.”And what are these people most in need of?
A retail worker, who has lived in the apartments for 12 years, told BirminghamLive: "I've seen them urinating against cars, pulling down people's fences, we've seen them fighting among themselves, openly taking drugs in front of children and drinking in the street.
"There's shouting and screaming at any time of the day, including in the afternoon. The noise from it is atrocious, we had to have security down.
"It's like a war zone sometimes, you can't hear yourself think. The lockdown has made it worse."Some 'partnership'. What's in it for the decent residents in the area, apart from an open air production of 'The Best Of Jeremy Kyle'..?