NHS bosses have sent a letter to GPs to remind them to offer face-to-face appointments where necessary, sparking an angry response from professional bodies...
...who say such comments risk insulting hard-working doctors.
Get with it! Employers send out these sort of communications all the time, reminding employees of their responsibilities, from making sure the office fridge is cleaned to reinforcing the wearing of hard hats on site.
If we all got the arse and started bleating about how we weren't the ones that left that six day old Pot Noodle in there, or ended up in casualty for an afternoon when a brick fell on our heads, we'd never get any work done!
“We know that the vast majority of practices have made significant efforts to remain accessible to patients through the pandemic, and to keep staff and patients safe,” the letter states. But, it adds: “It is important that no practice suggests in their communication that the practice is closed or that the practice is not offering the option of face-to-face appointments.”
Which...quite a lot of practices undoubtedly have done! As their 'customers' (and we all know why that's in inverted commas) will tell you.
My mother needed an appointment, and when I made it for her I was given no choice but a phone appointment. No suggestion whatsoever that there was any other option.
Prof Martin Marshall, the chair of the Royal College of GPs, said ... “Any implication that they have not been doing their job properly is an insult to GPs and their teams who have worked throughout the pandemic, continued delivering the vast majority of patient care in the NHS, and face an incredibly difficult winter ahead.”
Not as difficult a winter as you lazy, work-shy bastards would face if they ever made me Health Minister, chum!