However, Mr Craig stood by the company's policy, and said it was important that wheelchair users should be free to get on the bus without being reliant on the kindness of parents to make way.Which is a polite way of pointing out that, in our modern society, selfishness rules, and expecting some 'parents' to make way for others or in any way accommodate others rather than their own precious offspring is a waste of effort...
In a letter to Ms Grant, he wrote: "I do appreciate that on your return journey you told the driver you would be happy to leave the bus if a wheelchair user subsequently wished to travel and I applaud your personal generosity in that regard.
"However, we cannot frame our policy and rules in a way which is ultimately dependent on everyone else being willing to be as generous as you. That wouldn't be a workable arrangement as the ability of wheelchair users to travel on our services would then become dependent on the reasonableness and generosity of other passengers.
Regrettably, we know from harsh experience that very often that reasonableness and generosity wouldn't be forthcoming."
Friday 15 July 2011
Blanche DuBois Was Wrong...
...you can't depend on the kindness of strangers any more: