BBC bosses have been warned millions of people are refusing to pay the annual TV licence fee after backtracking on a deal to offer free access to the elderly.
The universal free TV licence for over-75s has ended - with the BBC confirming they will now means-test those in that age bracket to determine their entitlement.
The changes, which started on August 1, were previously delayed because of the pandemic.
And are being further delayed by the utter incompetence of the TV Licensing staff, because when my elderly mother finally got her letter - in October! - I offered to pay it for her, and went online to complete the registration.
Then over three weeks later got a letter, with a bank direct debit form to complete and send back, since they 'couldn't process it online'.
Duly sent back the same day, I'm still waiting for them to take the money...
Culture Secretary Oliver Dowden last week claimed it is now time to "ask really profound questions" about public service broadcasting in the digital age. The BBC has long maintained it "continued to innovate, adapt and lead change,' but Mr Dowden suggested platforms like Amazon Prime and Netflix had "lobbed a grenade into the system".
Pity it was only a metaphorical one.
In a statement, a BBC spokesman said: "The past few months have served as a powerful reminder of just how much the BBC matters locally, nationally and globally.
"Our programmes and services have never been more relevant, important or necessary."
If they were that, you'd have no problems competing on a level playing field, would you?