A software mistake caused a Tui flight to take off heavier than expected as female passengers using the title “Miss” were classified as children, an investigation has found.
It's enough to make you laugh, isn't it? How could the aircraft industry allow such a thing to happen?
The departure from Birmingham airport to Majorca with 187 passengers on board was described as a “serious incident” by the Air Accidents Investigation Branch (AAIB).
An update to the airline’s reservation system while its planes were grounded due to the coronavirus pandemic led to 38 passengers on the flight being allocated a child’s “standard weight” of 35kg as opposed to the adult figure of 69kg.
Well, amazingly, it turns out that going with the cheapest bidder isn't always the wisest idea. Who could have imagined that?
Investigators described the glitch as “a simple flaw” in an IT system. It was programmed in an unnamed foreign country where the title “Miss” is used for a child and “Ms” for an adult female.
And did no-one from the UK get hired to oversee what Sanjay and his brother were doing in their little hut in the Punjab?